Use UCMA to auto-answer for users using Lync client? -

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is possible use ucma, or lync api, create server application can answer voice calls on behalf of lync client user (and lync client endpoint)?

my use case able have server application can act on behalf of user using vanilla lync desktop client. service auto-answer calls lync user perform various call control operations (hold, mute, disconnect, transfer, etc.) on behalf of user. goal avoid customizations on desktop, if possible.

thus far, i've gotten events incoming calls, when service answers them, appears service taking ownership of call, not lync client. ideas?

there no way central server remotely tell lync client remotely answer call.

you can use 'lync client sdk' extend lync client running on desktop take commands own server , answer call.

the problems are:

  • determining when there call answer. can use umca application example know when tell when there incoming call. way go use lync server sdk script/application, may harder ucma application.

  • how determine call answer. there can multiple calls ringing on lync client , lync client sdk doesn't give in way of iding call. if it's comes same callerid should fine.


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